Complaint about a government service via Hello Sarkar
हेलो सरकारमा गुनासो
Responsible office
Hello Sarkar (Office of the Prime Minister and Council of Ministers)
हेलो सरकार (प्रधानमन्त्री तथा मन्त्रिपरिषद्को कार्यालय)
01 · Before you apply
Essential information
Legal basis
Not confirmed in this research
Fee information as of
Not found
Source updated
not shown
Data confidence
low
02 · Prepare
Documents you need
Bring original documents together with readable photocopies. Names, dates and record details should match across every document.
- Not published — confirm at the office
03 · At the office
Step-by-step process
- 1
Call 1111 or use the Hello Sarkar online portal (hellosarkar.gov.np) to lodge the complaint.
- 2
Follow up using the details you are given when you lodge it (the tracking process was not verified).
04 · Cost
Fees and charges
Lodging a complaint
Not published — confirm at the office
05 · Digital options
Online services
06 · Read carefully
Important notes
- hellosarkar.gov.np blocks automated reading, so the process and response times could not be verified. Treat this entry as a placeholder.
- The 1111 number and portal come from the research brief. The managing office (OPMCM) is from background knowledge.
07 · Where to go
Office information
Address
Singha Durbar, Kathmandu
Office hours
OPMCM: winter (Kartik 16 - Magh 15) Mon-Fri 09:00-16:00; summer (Magh 16 - Kartik 15) Mon-Fri 09:00-17:00. Hello Sarkar 1111 operating hours not stated.
Phone
+977-1-5971000Toll free
1111 (Hello Sarkar toll-free)
Website
https://gunaso.opmcm.gov.np/08 · Verification